Watt the Heck Privacy Policy

Effective Date: June 3, 2025
Welcome to Watt the Heck!
At Watt the Heck, we’re committed to powering your cosmos with precision—and protecting your privacy with the same rigor. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, www.wattheck.com (“Website”), purchase our Solar System Precision Series chargers (e.g., Venus Pulse Lunar White, Kuiper Belt Titan Nebula Black), or interact with us. As a Swedish company, we comply with the EU General Data Protection Regulation (GDPR) and Swedish data protection laws to ensure your data is handled with care. Questions? Contact us at watt.the.heck@hotmail.com (mailto:watt.the.heck@hotmail.com). Let’s keep your data as secure as our double-checked chargers!

1. Who We Are

Watt the Heck is a Swedish company (registered at [Your Company Registration Number, e.g., SE1234567890], located at Enköpings-NÄS, Uppsala, Enköping, Sweden). We’re the data controller responsible for your personal data. For inquiries, reach out to:

• Email: watt.the.heck@hotmail.com

• Phone: +46709969297 (Mon–Fri, 9:00–17:00 CET)

• Address: Enköpings-NÄS, Uppsala, Enköping, Sweden

2. Data We Collect

We collect the following personal data to provide our services, process orders, and enhance your experience:

• When You Place an Order:

  • Name, billing/shipping address, email address, phone number, payment details (processed securely via third-party gateways, e.g., Klarna, Stripe).

• When You Use Our Website:

  • IP address, browser type, device information, browsing behavior (e.g., pages visited, clicks) via cookies and analytics tools (see Section 7).

• When You Contact Us:

  • Name, email, phone number, and any information provided via our contact form, email (watt.the.heck@hotmail.com (mailto:watt.the.heck@hotmail.com)), or phone.

• When You Subscribe to Updates:

  • Email address for newsletters about our Stellar Influx or promotions.
    We only collect data necessary for our services, in line with GDPR’s data minimization principle.

3. How We Use Your Data

We use your personal data for the following purposes, based on GDPR legal bases:

• To Process Orders (Performance of a Contract):

  • Fulfill and ship your purchases (e.g., Mercury Core Aurora Gray).

  • Process payments and issue refunds.

  • Send order confirmations and shipping updates.

• To Provide Customer Support (Performance of a Contract, Legitimate Interest):

  • Respond to inquiries, returns, or warranty claims via watt.the.heck@hotmail.com (mailto:watt.the.heck@hotmail.com).

• To Improve Our Website and Services (Legitimate Interest):

  • Analyze browsing behavior to enhance user experience (e.g., optimize Cosmic Collection page).

  • Conduct internal analytics to refine our offerings.

• To Send Marketing Communications (Consent):

  • Share updates about new chargers (e.g., Stellar Influx), promotions, or our slogan-inspired campaigns (“Power Your Cosmos”) via email, if you’ve opted in.

• To Comply with Legal Obligations (Legal Obligation):

  • Maintain records for tax purposes (Swedish Tax Agency requirements).

  • Respond to legal requests or consumer protection claims.

4. How We Share Your Data

We share your data only when necessary and with trusted partners who comply with GDPR:

• Payment Processors: Secure gateways (e.g., Klarna, Stripe) process payments but don’t store full card details.

• Shipping Partners: Logistics providers (e.g., PostNord, DHL) receive your name, address, and contact details to deliver orders.

• Analytics Providers: Tools like Google Analytics (with anonymized IP addresses) help us understand Website usage.

• Legal Authorities: We may share data if required by law (e.g., Swedish Tax Agency, law enforcement).
  We don’t sell or rent your data to third parties for marketing purposes. International transfers (e.g., to non-EU payment processors) are protected by GDPR-compliant agreements (e.g., Standard Contractual Clauses).

5. Data Storage and Security

• Storage: Your data is stored on secure servers in the EU (e.g., Sweden or GDPR-compliant cloud providers). Order data is retained for 7 years (Swedish accounting requirements), while marketing data is kept until you unsubscribe.

• Security: We use industry-standard measures, including:

  • Encryption (e.g., SSL/TLS for Website traffic).

  • Access controls and regular security audits.

  • Secure payment processing.

• Despite our efforts, no system is 100% secure. If a data breach occurs, we’ll notify you and the Swedish Data Protection Authority (Integritetsskyddsmyndigheten) within 72 hours, per GDPR.

6. Your Data Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your data.

• Rectification: Correct inaccurate data.

• Erasure: Request deletion of your data (subject to legal obligations, e.g., tax records).

• Restriction: Limit how we process your data.

• Portability: Receive your data in a machine-readable format.

• Objection: Object to processing based on legitimate interests (e.g., analytics).

• Withdraw Consent: Opt out of marketing emails at any time via the unsubscribe link or by emailing watt.the.heck@hotmail.com (mailto:watt.the.heck@hotmail.com).
  To exercise these rights, contact us at watt.the.heck@hotmail.com (mailto:watt.the.heck@hotmail.com). We’ll respond within 30 days. You may also lodge a complaint with the Swedish Data Protection Authority (www.imy.se) (www.imy.se) or your local supervisory authority.

7. Cookies and Tracking

Our Website uses cookies and similar technologies to enhance functionality and analyze usage:

• Essential Cookies: Enable core features (e.g., cart functionality, checkout).

• Analytics Cookies: Track browsing behavior (e.g., via Google Analytics with anonymized IPs) to improve our Cosmic Collection and Stellar Influx pages.

• Marketing Cookies: Deliver personalized ads (if you consent).
  You can manage cookie preferences via our cookie banner at your first visit. Disabling cookies may affect Website functionality. For details, see our Cookie Policy (linked on our Website).

8. Third-Party Links

Our Website may link to third-party sites (e.g., PostNord tracking, Klarna payments). These sites have their own privacy policies, which we’re not responsible for. Review their policies before sharing data.

9. Children’s Privacy

Our Website and products are not intended for children under 13. We don’t knowingly collect data from minors. If you believe we’ve collected a child’s data, contact watt.the.heck@hotmail.com (mailto:watt.the.heck@hotmail.com) to request deletion.

10. Changes to This Policy

We may update this Privacy Policy to reflect legal, operational, or business changes (e.g., new chargers in our Galactic Core). Updates will be posted on our Website with a new effective date. Continued use of our Website or services after changes constitutes acceptance. Check this page regularly for updates.

11. Contact Us

For questions, data rights requests, or concerns about your privacy, reach out to:

• Email: watt.the.heck@hotmail.com

• Phone: +46709969297 (Mon–Fri, 9:00–17:00 CET)

• Address: Enköpings-NÄS, Uppsala, Enköping, Sweden

Thank you for trusting Watt the Heck. We’re as committed to your data privacy as we are to powering your world with precision!